1. Information we collect
We may collect your name, contact details, travel preferences, enquiry history and booking details. Please do not send passport or payment details through a general form, email or WhatsApp unless we provide a secure method.
2. How we use information
We use information to answer enquiries, plan and deliver travel services, manage bookings, maintain security, meet legal obligations and send updates when you have chosen them. We do not sell personal information.
3. Service delivery and providers
Relevant booking information may be shared with carefully selected hotels, guides, transport operators, website hosting, email, support or payment providers. We limit sharing to what is reasonably necessary and take reasonable steps to protect it.
4. Storage, access and changes
We use reasonable security safeguards and retain information only as needed for legal and operational purposes. You may request access or correction, or raise a concern, by emailing info@goeastjourneys.com. We may update this policy when our services or obligations change.
